Privacy Policy
Effective Date: 03/10/2024
1. INTRODUCTION
This Privacy Policy (hereinafter referred to as the "Policy") is designed to inform you of how "Manga, Inc.,"
a subsidiary of "J9 Entertainment Co.," collectively referred to as "we," "us," or "our," collects, uses,
stores, and protects your personal information when you use our mobile application ("App") and website. We
are committed to safeguarding your privacy and ensuring the security of your personal information.
2. APP AVAILABILITY
Our mobile application, "Manga, Inc.," is available for download and use on both the Google Play Store (for
Android devices) and the Apple App Store (for iOS devices). Additionally, we are in the process of
developing a website to provide you with even more accessibility and options.
3. COLLECTION OF PERSONAL INFORMATION
To enhance your experience and facilitate our services, we collect a variety of personal information from
users of our App and website, including but not limited to:
Phone numbers:
To enable two-factor authentication, account recovery, and communication with users.
Email addresses: To establish user accounts, provide notifications, and contact users regarding
their accounts.
Passwords: For secure access to user accounts and data protection.
Credit card information: For processing payments related to subscription services and virtual
currency purchases.
PayPal information: As an alternative payment method for subscriptions and purchases.
Location data: To offer location-based services and improve the user experience.
Usage data: For analyzing how users interact with the App and website.
Device information: To optimize our services for different devices and troubleshoot technical
issues.
Analytics data: To understand user behavior and preferences, such as the popularity of specific
content.
4. ANALYTICS TOOLS
We employ advanced analytics tools to collect and analyze data related to user activities within our App and
website. This data is used to gain insights into user engagement, preferences, and trends. It helps us
tailor our content and services to better serve your needs and interests.
5. EMAIL COMMUNICATION
As part of our commitment to providing user support and valuable information, we send emails to users. The
support section within the App serves as a direct channel for users to seek assistance, request information,
or address concerns. Our emails may include updates, user notifications, and important service-related
communications.
6. ADVERTISEMENTS
Our App features various types of advertisements, including banner ads, interstitial ads, and reward ads.
These ads may be delivered by third-party ad networks and may be based on user preferences and behavior.
Advertisements play a crucial role in enabling us to offer our services to you free of charge or at a
reduced cost.
7. SUBSCRIPTION SERVICES
We provide subscription services within our App, allowing users to access premium features, content, and
benefits. Additionally, we introduce a virtual currency called "Nine Coins (NC)" that users can use for
in-app purchases. These subscriptions and virtual currency purchases contribute to the sustainability of our
services and help us continually improve the App.
8. REMARKETING SERVICES
In our efforts to effectively market and advertise our services, we plan to implement remarketing services,
which involve using tools and platforms such as Meta Ad tools, Reddit, and Twitter. These services allow us
to reach out to potential users who have shown interest in our App, thus enhancing our marketing and user
engagement efforts.
9. LEGAL COMPLIANCE
We take your privacy seriously and acknowledge the importance of complying with relevant privacy laws and
regulations. To this end, our Privacy Policy incorporates specific provisions to align with the following
legal requirements:
California Consumer Privacy Act (CCPA):
We respect the rights of California residents and provide the
necessary disclosures and options to protect your privacy. Under the CCPA, among other rights, California
consumers have the right to:
- Request that a business that collects a consumer's data disclose the categories and specific pieces of
personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's data, not sell the consumer's data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us.
General Data Protection Regulation (GDPR)
In compliance with the GDPR, we implement measures to safeguard the personal data of users from the European
Union and ensure transparency about our data processing activities. We would like to make sure you are fully
aware of all of your data protection rights given by GDPR. Every user is entitled to the following:
- The right to access – You have the right to request copies of your data. We may charge you a
small fee for this service.
- The right to rectification – You have the right to request that we correct any information you
believe is inaccurate. You also have the right to request that we complete the information you believe
is incomplete.
- The right to erasure – You have the right to request that we erase your data, under certain
conditions.
- The right to restrict processing – You have the right to request that we restrict the processing
of your data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your data,
under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we
have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us.
California Online Privacy Protection Act (CalOPPA)
Our Privacy Policy adheres to CalOPPA, which requires us to provide clear information about how we collect
and manage personal information. Although it does apply to California-based businesses as well, CalOPPA
pertains to any company that collects personal information from California residents regardless of where
that company is located. Because of the global nature of the internet, this law not only applies to most any
business in the USA but it can also be (and has been) enforced in other countries as well. In our case, as
we have traffic from all over the world so our privacy policy complies with the CalOPPA as well.
Note: CalOPPA Requirement
CalOPPA requires that all information you collect about Users be listed within your Privacy Policy. This
includes both the information you collect directly from users, data that is collected automatically such as
IP address, and data you collect from visitors such as email etc. We provide all such information in our
privacy policy so we fulfill the criteria of CalOPPA requirement.
10. DATA ACCESS PERMISSIONS
To enable users to upload manga, comics, and other content, we access the photo gallery on users' devices.
This permission is necessary to enhance your experience and allow you to share and engage with our content.
11. DATA COLLECTION METHODS
We collect data through various methods to improve our services and user experience. These methods include:
- Website Analytics Tools: We utilize sophisticated analytics tools to gather information
about how users interact with our website. This data helps us optimize the site's functionality and
content.
- Cookies on the Website: Cookies are small text files that are placed on your device to
collect data about your browsing behavior and preferences. We use cookies to enhance your experience,
customize content, and analyze user trends.
- User Accounts: When you create an account with us, we collect and store your
registration information, preferences, and activity data. This information is essential for account
management and service personalization.
- Contact Forms: Users may use contact forms to communicate with us or submit inquiries.
The information provided in these forms is collected to address user requests and provide assistance.
- E-Commerce Transactions: When you engage in transactions on our platform, such as
purchasing subscriptions or virtual currency, we collect data necessary for transaction processing and
record-keeping.
- Surveys and Questionnaires: Periodically, we may request your participation in surveys
and questionnaires to gather feedback and insights that help us improve our services. Participation in
these activities is voluntary.
- Social Media Integration: We offer social media integration to enable users to share
and engage with our content. This integration may involve the collection of information related to your
social media activities.
- CRM Systems: Customer Relationship Management (CRM) systems assist us in managing and
responding to user interactions effectively. These systems may involve the storage of user information
for communication purposes.
12. INDIRECT DATA COLLECTION
In addition to direct data collection from users, we may also gather information indirectly from various
sources. Indirect data collection may involve third-party data providers or publicly available data sources.
The purpose of such data collection is to enhance user experiences and improve the relevance of our
services. Additional details about indirect data collection will be provided in a separate section of this
Privacy Policy, specifying the types of data and the sources involved.
13. DATA STORAGE
The storage of user data is a critical aspect of our data management practices. While the specific technical
details of data storage may vary, we aim to provide you with an overview of our general principles:
- We employ robust security measures, including encryption and access controls, to protect your data
against unauthorized access, breaches, and data loss.
- User data is stored in secure databases and server environments, which are regularly monitored and
audited to maintain the highest levels of security.
- Data storage may be distributed across multiple servers or locations to enhance redundancy and data
availability.
14. DATA RETENTION
We retain user data for specific periods, as outlined below:
- Indefinite Storage: Some user data may be stored indefinitely. This applies to
essential account information, transaction records, and certain analytics data. We retain this
information to maintain a record of your interactions with our services and to provide you with seamless
access.
- Account Deletion: User accounts and associated data are retained until you decide to
delete your account. Upon deletion, your account information will be permanently removed from our
systems, and your data will no longer be accessible.
- Data Retention Policy: We have implemented a data retention policy to ensure that we
retain data only for as long as necessary to fulfill the purposes for which it was collected or as
required by law. Detailed retention periods for various categories of data are outlined in our Data
Retention Policy.
15. DATA INDIRECTLY COLLECTED
As previously mentioned, we may collect data indirectly from various sources to enhance our services.
Indirect data collection involves the following aspects:
- Third-Party Data Providers: We may collaborate with third-party data providers to
access publicly available data or data that you have consented to share with them. This data helps us
offer more personalized content and services.
- Publicly Available Information: We may collect publicly available information from
reputable sources, such as social media platforms, to better understand user preferences, trends, and
interests.
- Data Enrichment: To improve user experiences, we may employ data enrichment services
that supplement user profiles with additional information, such as demographic data or user preferences.
This enhances our ability to offer tailored content and recommendations.
- Cookies and Tracking Technologies: Our website uses cookies and tracking technologies
to gather information about your online activities, preferences, and browsing behavior. This data is
used to personalize your experience, improve content relevancy, and enhance website functionality.
16. USE OF VISITOR AND CUSTOMER DATA
Your data is used for specific purposes that enhance your experience and the functionality of our services,
including:
- Processing Orders: We use your data to process orders, transactions, and subscriptions
accurately. This includes handling payment information, invoicing, and order fulfillment.
- Account Management: User data is essential for managing your account, ensuring secure
access, and providing you with customized content and services.
- Communication: We may use your contact information to communicate with you regarding
your account, updates, notifications, and important service-related messages.
- Special Offers and Promotions: Periodically, we may send you emails with special
offers, promotions, and relevant information about our products and services. These communications are
designed to enhance your user experience.
- Improving Services: Data analysis enables us to continually improve our services,
content, and features. We use insights from user data to enhance the App and website and provide more
personalized recommendations.
17. DATA SECURITY
We prioritize the security of your personal information and have implemented a range of security measures,
including encryption, access controls, and regular security audits, to protect your data from unauthorized
access, breaches, and loss. Our commitment to data security is reflected in our Information Security Policy.
18. YOUR DATA PRIVACY RIGHTS
You have rights regarding your personal information, including:
- Access: You can request access to your personal data, enabling you to receive a copy of
the information we hold about you.
- Correction: You can request corrections to inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data in certain
circumstances.
- Data Portability: You can request the transfer of your personal data to another service
or organization.
- Objection: You can object to the processing of your personal data in specific
situations.
- Withdraw Consent: If we process your data based on your consent, you can withdraw that
consent at any time.
19. DATA SHARING
We take user data privacy seriously and limit data sharing to the extent necessary for our services. Your
data may be shared in the following situations:
- Third-Party Service Providers: We may engage third-party service providers to assist
with various aspects of our operations, such as payment processing, data analysis, and customer support.
These service providers have access to your personal data only to the extent necessary for performing
their services.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion
of our business, your personal data may be transferred as part of the transaction. Any such transfer
will be subject to this Privacy Policy.
- Legal Obligations: We may disclose your personal data if required by law, legal
process, or government request, or to protect the rights, property, or safety of our company, our users,
or others.
- Consent: We may share your data with third parties if you have provided consent for
such sharing. Your consent will be obtained in a clear and transparent manner, and you have the right to
withdraw your consent at any time.
- Anonymized or Aggregated Data: We may share anonymized or aggregated data that does not
identify individuals for purposes such as statistical analysis, research, and reporting.
20. INTERNATIONAL DATA TRANSFERS
If you are located outside of the United States, please be aware that your data may be transferred to and
processed in the United States. By using our services, you consent to such international data transfers.
We take steps to ensure that your data is adequately protected when transferred internationally, including
compliance with applicable data protection laws.
21. DATA PROTECTION AND SECURITY
Protecting your data is a top priority for us. We maintain stringent data protection and security measures,
including:
- Encryption: Data transmitted between your device and our servers is encrypted to
prevent unauthorized access.
- Access Controls: Access to your data is limited to authorized personnel only. Our
employees and third-party service providers adhere to strict confidentiality obligations.
- Regular Audits: Our systems and processes are regularly audited to identify and address
security vulnerabilities.
- Incident Response Plan: We have an incident response plan in place to address any data
breaches or security incidents promptly.
22. CHILDREN'S PRIVACY
Our App is designed for individuals aged 13 and older. We implement age verification mechanisms to prevent
users under the age of 13 from registering. Additionally, we plan to introduce a parental control feature to
provide parents and guardians with additional control over their children's access to our App. Therefore, we
do not intentionally collect information from individuals under the age of 13 unless they provide false
information regarding their age during registration.
23. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any changes
will be posted on our website and within the App. You are encouraged to review this Privacy Policy regularly
to stay informed about how we are protecting your data.
Contact Information
If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your
personal information, please feel free to contact us at:
Mail: J9 Entertainment Co., 111 NE 1st St, 8th Floor Suite #88289, Miami, Florida 33132, United States
Email: support@mangainc.net